Recent Posts

Water Damage From Storms Can Wreak Havoc In You Home

5/11/2022 (Permalink)

standing water in a living room Flooding home? Call SERVPRO!

Water Damage From a Storm Can Be Catastrophic to your home or business

O.K., A midwest storm just hit the area and dumped 5 inches in an hour overwhelming the sewer systems in your community. The result is 3 inches of gray water in your finished basement. The longer you wait after having water damage from a rain event the more damage you are causing to your home.

When you have water damage the best thing to do is to mityigate the source that is causing the damage. It could be a clogged sewer line, debri clogged gutters or a sump pump failure. If the damage is coming from something you are unable to cut off, you may need to contact a plumber in your area. Once this is completed, you will want to call the professionasl here at SERVPRO of Effingham, Mattoon, Charleston. No matter how big or small, we will be able to help get it under control. If not remedied rapidly, here is some of the damage that can happen:

  • Water rings on your ceiling or walls
  • Soft or sagging on your ceiling or walls
  • Wet or soggy carpets
  • Warping in your wood flooring
  • wicking of walls the longer the water is present
  • wet insulation inside the wall cavities

The best thing to do is call an expert right away before the problem gets worse. Our highly trained technicians are waiting for your call. We have our specialized equipment ready to use to get to your emergency mitigated as soon as possible. Don’t wait until the problem gets worse, call our team here at SERVPRO of Effingham, Mattoon, Charleston at (217) 536-6655.

We Are Your Storm Damage & Reconstruction Specialist

5/11/2022 (Permalink)

a street littered by storm debri Sotm Damage? Call SERVPRO.

We Specialize in Storm Damage Restoration & Reconstruction!

SERVPRO of Effingham, Mattoon, Charleston specializes in storm and flood damage cleanup, restoration and reconstruction in the S. Central Illinois region.  Our crews are highly trained and we use specialized equipment to mitigate the damage and then restore your property completely with our own in-house construction division to its pre-storm condition.

We Have a Faster Response Time

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost dramatically.

Resources to Handle Midwest Floods and Storms

SERVPRO of Effingham, Mattoon, Charleston is one of the only certified Disaster Recovery Team in the midwest region!  When storms hit S. Central Illinois, we can scale our resources to handle a large storm or flooding disaster at a moments notice. 

Have Storm or Flood Damage? Call Us Today (217) 536-6655.


5/10/2022 (Permalink)

A SERVPRO semi tactor trailer staged in front of a municipal building One of our many Loss Semi Trailers

Here at SERVPRO of Effingham, Mattoon, Charleston, we have a team of well trained restoration professionals that can tackle any size disaster, 24/7 and 365 days a week! Our team has proven to provide an industry best service to our clients with expedited service that does not compromise on value!


Whether it is 2:00AM in the morning or the evening hours, SERVPRO is able to dispatch a team of professionals to quickly address any issue you may have. Burst pipes? Fire damage? Flooding? No matter what the damage or the situation you are experiencing, we have a team standing by to serve you with one of the industry's best restoration services in the nation. 


Did you know OUR SERVPRO Disaster Recovery Team is both prequalified and strategically positioned to handle a natural disaster of any size within the United States? Our SERVPRO Commercial Large Loss Division is uniquely positioned to help in case of any large loss with urgency and unmatched mitigation efforts. Whether flood or tornado, hurricane or storm, the Disaster Recovery Team is prepared for the unpredictable 365 DAYS A YEAR! 

Proven Track Record

At SERVPRO we are a trusted franchise that has been the leader in the cleanup and restoration industry for 50 plus years. In that time, our services have been trusted by businesses, homeowners, the insurance industry, and the government! 

No matter how big your disaster, we will make sure it looks "Like it never even happened." Call today for more information and help. 

SERVPRO, Your Clean Ducts Specialists

5/10/2022 (Permalink)

picture of a very dirty duct vent How's Your Indoor Air Quality?

Looks like high temperatures have arrived early in S. Central Illinois this year, and when it gets near 90 degrees we tend to keep the doors and windows to our homes and businesses shut tight to keep the hot weather outside. This also keeps the air trapped inside and recirculating through the building. Without regular maintenance and cleaning, ductwork can become dusty and dirty especially if there is neglect in routine filter replacements. This will cause foul odors, dust, mold, and other contaminants to be circulated around the building which will result in poor air quality in your home or business.

Cleaning the ductwork helps to improve the air quality and gain energy efficiency. Odors will be less noticeable and the potential for mold growth will be reduced. This can also help to remedy any bacteria, fugus, or mold that may be in the ductwork.

Does your ductwork need cleaned? SERVPRO of Effingham, Mattoon, Charleston can help! Contact our team at 217-536-6655 today to schedule having your ducts cleaned.  


5/10/2022 (Permalink)

a picture of smoke damaged insulation Smoke damaged insulation


SERVPRO of Effingham-Mattoon-Charleston understands the need to remove all damaged materials from your home or business to make sure there is no lingering effects from a fire damage. One of those materials is your insulation. Insulation is very porous and absorbent which will trap odors like smoke in the material. SERVPRO has various ways of removing insulation based on what type (rolled or blown in) insulation it is. We make sure we remove all materials that could cause odor problems.

Smoke and Soot Facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke:

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Effingham-Mattoon-Charleston will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Call the cleanup team that is Faster to any size disaster at (217) 536-6655.


5/10/2022 (Permalink)

a lady holding an umbrella with water falling water damage raining on you?

What should you do in the event of a pipe burst in your home or business?

Cracked, broken or bursting pipes can cause a lot of damage to your home or business. Because of this, its very important to have the problem taken care of as quickly as possible to minimize secondary damage. It can be difficult to determine what to do in a high-stress situation like this, but the following steps will put you on the right path until SERVPRO arrives.

1. Contact Your Insurance Company

One of the first things you want to do when you've experienced water to your home or business is to call your insurance agent. This will allow you to get the claims process started right away. It can be a lengthy process and the money you receive can help you pay to fix broken pipes and have repairs done. Your claim can also be denied if you take too long to report the damage.

2. Locate and Document Damage

When you make an insurance claim, an adjuster will need to inspect your home to determine the extent of the damage. While you are waiting for the visit, you can start making a list and taking pictures of damaged areas and belongings. The adjuster can use this information when working on your claim. Do not throw away affected items until you have documented and inventoried them, as these can provide proof of damage as well.

3. Have Mitigation Done

A busted water line can result in flooding in your home or business and, if it is not cleaned up quickly, it can lead to a lot of secondary damage. When exposed to moisture, mold can begin to grow in as little as a day and can easily spread to large areas. Excessive water can also absorb into building materials which will then need to be replaced if you delay in mitigating the damage.
If your home or business has been damaged as a result of a busted pipe, a cleanup and restoration service like SERVPRO can perform mitigation quickly to minimize further damage. They can also make any necessary repairs and salvage many of your affected belongings to have your home looking as good as new.

On The Road Again

3/1/2022 (Permalink)

Our mobile command center and SERVPRO equipment trailer parked in a parking lot with several technicians ready to start work Large Loss Deployment

TEAM WOLFE is back on the road again with our Large Loss Division. Once again, Our Large Loss Team was called upon to perform a complex multi-story commercial large loss in the Metro East Illinois region.When your commercial property is suddenly hit with damage due to a complex fire event or other disaster, it can leave you, your employees and customers in shock and not knowing where to turn. It’s important to know that you have professional large-loss specialists right here in the midwest in addition to that can handle commercial restoration processes from start to finish as quickly as possible so that you can get back to business. SERVPRO’s Disaster Recovery Team is an elite team of restoration specialists and technicians that know exactly how to accomplish getting you back in business. We’re strategically located and prequalified to respond Faster to any size disaster. At TEAM WOLFE, we serve our clients with pure passion and no limitations.

We Are Always Ready To Roll to Our Next Large Scale Water Damage

1/21/2022 (Permalink)

SERVPRO Semi truck and trailer heading out on the road Semi Tactor Trailer Deployment

We Are Always Prepared For the Next COmmercial Water Damage

Our Commercial Large Loss Division is always prepared to roll in the event of a large loss fire, water or storm damage to commercial or retail spaces and is composed of our best of the best in restoration industry. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle large scale water damages and any other size disasters that transpire.

Every large loss water job is supervised by one of our commercial operations manager to help ensure seamless communication and timely mitigation through the time we engage, start building stabilization all the way through to the completion of the project.

At SERVPRO, the difference is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor. Get the professionals who have decades of large loss commercial restoration, call SERVPRO of Effingham, Mattoon, Charleston at (217) 536-6655. 


2022 Winter Weather Can Bring Frozen Pipes!

1/5/2022 (Permalink)

A frozen pipe that burst in freezing tempuratures with the SERVPRO Logo and the words "Frozen Pipes Frozen Pipe Damage

Now that January is in full swing for 2022 in the Effingham region and we can see by the thermometer that the tempuratures are falling dramatically. Water damage calls from frozen pipes really pick up in the Effingham and Coles County region when the mercury drops to single digits! When pipes freeze over, they expand and burst to a major water damage in your place of business.

Here are some great tips to help prevent frozen pipes:

Let your faucets to drip when the weather has extremely cold tempuratures. Letting a very small amount of water flow through pipes at all times during extreme cold weather spells can do a lot to prevent pipes from freezing. A steady drip is all that is needed to keep the pipes free from ice accumulation.

Many pipes do not have proper insulation or may be adjacent to an exterior wall that can cause them to freeze in cold weather. Pipe sleeves and heating tape can be applied to insulate these pipes. It is also a good precautionary measure to caulk around gaps where cold drafts can affect pipe temperatures.

Shut off any outside water sources that you don't need, especially if you are expecting particularly low temperatures. When a building is left unattended, make sure the thermostat is set no lower than 55 degrees Fahrenheit.

Open cabinet doors under sinks and in storage areas to allow heat from the room to circulate around uninsulated pipes in cold rooms.

Dealing with frozen pipes

Hairdryer – This is one of the safest and most effective ways to thaw a pipe. Open the faucet and then heat the pipe by working back toward the area where the blockage has occurred.

Space heater – A small heater can work much faster than a hairdryer. Simply direct the heater toward the frozen area of the pipe but use caution when utilzing a space heater. Don't leave it unattended.

Make sure you and your employees know where the shut-off valve is located. If you are dealing with frozen pipes or water damage from frozen pipes in your commercial building call TEAM WOLFE at (217) 536-6655 as soon as possible to minimize secondary damage.

Do You Think You Have Water Damage?

12/30/2021 (Permalink)

A GE Protimeter/Moister Detecting Device verifying a wet wall A Protimeter Moister Detecting Device

Do You Suspect Water Damage?

A broken water line or other types of water damage can wreak enormous damage if undetected in your home or business. Whether it be from a burst line within a wall or a damaged or worn roof leak that has been alowing water to enter in your home running across rafters and pooling into insulation causing extensive water damage and mold. By the time you discover the problem the damage has been done! 

Water Damage left unresolved can cause secondary damage to building materials and create the need for mold remediation in your attic, basement, interior walls and crawl spaces.

At SERVPRO, we seek out moisture utizing special devices in our arsenal to combat moister:

  • Moisture Sensors - alert us that water is present.
  • Moisture meters - generate data on the level of how wet the materials are through data.
  • Thermo-hygrometers - measures temperature and relative humidity to monitor drying efforts once remediation has been started.
  • Thermal imaging/Thermal Cameras - detect cached water for removal behind structures and substraits that the visual eye cannot detect.


If you detect that you may have a water damage issue call the cleanup team here at SERVPRO of Effingham, Mattoon, Charleston at (217) 536-6655. Our trained Water Damage technicians will seek out the cause and implement a plan of action to rectify the problem.