Flooding and Water Damage Restoration in Charleston, IL

When your Charleston home has water damage from flooding or leaks, we have the expertise and equipment to properly restore your property. The water removal and water cleanup process is completed by our highly-trained technicians who will document the drying process. This validates that your property has been dried properly and thoroughly.

SERVPRO of Effingham, Mattoon, Charleston

Flooding or Water Damage? Call Us Today – (217) 536-6655

24 Hour Emergency Water Removal Service

Flooding or water damage can affect your Charleston home or business, day or night, without warning. That’s why we provide immediate emergency water damage restoration services 24 hours a day, 7 days a week – 365 days a year.

Faster To Any Size Water Emergency

When water damage strikes, a fast response is critical. Day or night, Charleston residents and business owners can expect us to respond immediately to your water emergency.

Highly-Trained Water Restoration Specialists

As water damage specialists, we have the experience, expertise, and the advanced training that enables us to get your property dried quickly and thoroughly. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. Learn about our water damage training and certificates.

Locally Owned and Operated

We are proud to be an active member of this community. SERVPRO of Effingham, Mattoon, Charleston is locally owned and operated so we’re already nearby and ready to help Charleston residents and business owners with any-sized water and flood damage emergencies.

We are proud to serve our local communities:

Our Restoration Process

Every water damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

1.  Emergency Contact

When you call us, our consultant will guide you through several questions that will help us respond to your water emergency more quickly and efficiently. This initial contact is an important part of a fast, effective restoration.

2. Inspection and Damage Assessment

We carefully inspect your property’s water damage, determining the type of water damage and the areas affected. This is a crucial step to creating an effective plan of action that will result in a successful restoration.

3. Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property which helps prevent secondary water damage and mold growth.

4. Drying and Dehumidification

We use specialized equipment to remove the remaining water which is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

5. Cleaning and Sanitizing

Water damage also affects your belongings, like furniture, clothing, and personal items. We can clean restorable items using a number of specialized cleaning techniques. We also disinfect with antimicrobial treatments and remove odors using industrial air scrubbers and fogging equipment.

6. Restoration

The last step is restoring your home or business back to its pre-water damage condition. The restoration step can be relatively minor, such as replacing a few drywall panels, or could include major reconstruction, such as rebuilding entire rooms of a home or business.

The Trusted Leader in Water Restoration

SERVPRO of Effingham, Mattoon, Charleston knows what it’s like when a water disaster occurs and we are prepared to react with the right tools and trained professionals. We lead the water restoration industry, and can be trusted to help remediate your water loss. SERVPRO understands how overwhelming a water emergency can be for homeowners. Call us at (217) 536-6655 and let us make it “Like it never even happened.”