Recent Posts

2022 Winter Weather Can Bring Frozen Pipes!

1/5/2022 (Permalink)

A frozen pipe that burst in freezing tempuratures with the SERVPRO Logo and the words "Frozen Pipes Frozen Pipe Damage

Now that January is in full swing for 2022 in the Effingham region and we can see by the thermometer that the tempuratures are falling dramatically. Water damage calls from frozen pipes really pick up in the Effingham and Coles County region when the mercury drops to single digits! When pipes freeze over, they expand and burst to a major water damage in your place of business.

Here are some great tips to help prevent frozen pipes:

Let your faucets to drip when the weather has extremely cold tempuratures. Letting a very small amount of water flow through pipes at all times during extreme cold weather spells can do a lot to prevent pipes from freezing. A steady drip is all that is needed to keep the pipes free from ice accumulation.

Many pipes do not have proper insulation or may be adjacent to an exterior wall that can cause them to freeze in cold weather. Pipe sleeves and heating tape can be applied to insulate these pipes. It is also a good precautionary measure to caulk around gaps where cold drafts can affect pipe temperatures.

Shut off any outside water sources that you don't need, especially if you are expecting particularly low temperatures. When a building is left unattended, make sure the thermostat is set no lower than 55 degrees Fahrenheit.

Open cabinet doors under sinks and in storage areas to allow heat from the room to circulate around uninsulated pipes in cold rooms.

Dealing with frozen pipes

Hairdryer – This is one of the safest and most effective ways to thaw a pipe. Open the faucet and then heat the pipe by working back toward the area where the blockage has occurred.

Space heater – A small heater can work much faster than a hairdryer. Simply direct the heater toward the frozen area of the pipe but use caution when utilzing a space heater. Don't leave it unattended.

Make sure you and your employees know where the shut-off valve is located. If you are dealing with frozen pipes or water damage from frozen pipes in your commercial building call TEAM WOLFE at (217) 536-6655 as soon as possible to minimize secondary damage.

Do You Think You Have Water Damage?

12/30/2021 (Permalink)

A GE Protimeter/Moister Detecting Device verifying a wet wall A Protimeter Moister Detecting Device

Do You Suspect Water Damage?

A broken water line or other types of water damage can wreak enormous damage if undetected in your home or business. Whether it be from a burst line within a wall or a damaged or worn roof leak that has been alowing water to enter in your home running across rafters and pooling into insulation causing extensive water damage and mold. By the time you discover the problem the damage has been done! 

Water Damage left unresolved can cause secondary damage to building materials and create the need for mold remediation in your attic, basement, interior walls and crawl spaces.

At SERVPRO, we seek out moisture utizing special devices in our arsenal to combat moister:

  • Moisture Sensors - alert us that water is present.
  • Moisture meters - generate data on the level of how wet the materials are through data.
  • Thermo-hygrometers - measures temperature and relative humidity to monitor drying efforts once remediation has been started.
  • Thermal imaging/Thermal Cameras - detect cached water for removal behind structures and substraits that the visual eye cannot detect.

CALL SERVPRO:

If you detect that you may have a water damage issue call the cleanup team here at SERVPRO of Effingham, Mattoon, Charleston at (217) 536-6655. Our trained Water Damage technicians will seek out the cause and implement a plan of action to rectify the problem.

Does Your Place of Business Need Its Carpets Cleaned?

12/30/2021 (Permalink)

carpet extractor tool on freshly cleaned carpet w/ the SERVPRO Logo in the picture Freshly cleaned Carpet

How's Your Commercial Carpets look?

Are you sending a bad message to your customers by having unsightly commercial carpets at you place of business?

The average lifespan of commercial carpeting ranges anywhere from three years to ten years based on the quality of material. Replacing carpeting can be a costly indeavor and is a significant investment, so if you’re a business owner with carpeting you want your customers to be impressed when they walk into your business which is hard to do when your carpet has been neglected. As a business owner you're probably interested in seeing that carpet last closer to ten years too so rather than having to replace it it may be advantagous to have SERVPRO routinely clean your carpets to make them last.

Because carpet is a soft surface that can trap dirt, debri, dander and bacteria, carpet maintenance is about more than just appearances, it’s also about the health of your employees and customers.

According to the International Sanitary Supply Association, one square yard of commercial carpet can accumulate up to a pound of dirt in just one week’s time, and up to twice that much during inclement weather. Dirt isn’t the only thing lurking between those carpet fibers. Dead skin cells, dust mites, bacteria, and pollen grains are also frequent offenders, and if your business is pet-friendly, pet hair and urine will also be a common culprit. Any and all of these particles can become airborne when disturbed, and agitate individuals with asthma or allergies. 

Why does you business really need professional cleaning? Isn’t vacuuming sufficient?” While studies do show that frequent vacuuming can significantly lower allergens in carpet generally speaking, a standard vacuum just isn’t able to get deeply embedded dirt and particles. In fact, most carpet warranties require you to have a professional carpet cleaning every twelve to eighteen months. That’s where SERVPRO of Effingham, Mattoon, Charleston comes in. 

TEAM WOLFE offers a wide range of carpet cleaning methods with the use of specialized cleaners and processes to help your commercial carpet last longer and protect the health of your customers and employees. For more info on our carpet cleaning services, give our office a call at 217-536-6655.

SERVPRO Giving Back to the People We Serve

12/15/2021 (Permalink)

Representatives of SERVPRO donating their time at a charitable Holiday Event One Stop Community Christmas

SERVPRO of Effingham, Mattoon, Charleston was privileged and blessed to participate in the "One Stop Community Christmas" on December 11th in Mattoon, Illinois. This charitable event serves families in a 7 county region in South-Central Illinois! Our Marketing representative Howard Manuel and his wife volunteered their Saturday on behalf of SERVPRO. TEAM WOLFE's donation to One Stop Community Christmas helped reach over 2,500 children and gifted them with new undergarments and socks to over during this Holiday event. What a blessing to participate and to give back to the communities that we serve! One of the main goals of One Stop Community Christmas is to have many local businesses, organizations, and civic groups combine their resources in a collaborative way to help the needs of families in the region so they have a positive experience for them and their children during the Holiday season. Our team is commited to helping support charitable events like the One Stop Community Christmas and others just like it. Giving back feels so good!

Serving the Surrounding community for 25 years.

11/19/2021 (Permalink)

a black Presentation wall plaque and a 25 years of service signed baseball bat 25 Years in business

25 Years Strong

Established in 1996, TEAM WOLFE just celebrated our 25th year in business as a SERVPRO franchise! We are truly thankful and blessed to have had the priviledge of serving the communities of Effingham & Coles county and the surrounding region for those years. It could not have happened without the trust you have put in us to service you in the time of need.

Our team needs more than just work, they need something to work toward, and here at SERVPRO we provide that culture. The satisfaction of helping people is paramount in our culture. Our team understands our mission of SERVPRO of Effingham, Mattoon, Charleston and its reason for being one of the premier restoration services in the nation. Our leadership team implements a culture that takes great pride in delivering a service that truly encapsulates a "Like it never even happened," experience. all of our divisions from mitigation to large loss to our reconstruction division work in the same direction to achieve the goals of being the best in the industry. 

We Are Not Going Anywhere

At SERVPRO of Effingham, Mattoon, Charleston, you can count on us being here serving our great community for years to come. We have been herre for 25 years and we are just getting started. Our owners, David and Angie Wolfe have dedicated their lives to serving and have surrounded themselves with like-minded people. 

So, when you have the need for a one stop restoration/reconstruction provider look no further. SERVPRO of Effingham, Mattoon, Charleston has been here for 25 years and we looking forward to serving you for 25 more! Call us at (217) 536-6655.

Commercial Fire Restoration is our expertise!

11/15/2021 (Permalink)

a burned out warehouse with SERVPRO logo in the picture Commercial Warehouse Fire

When it comes to commercial fires in the south-central Illinois region, there can always be a risk of a fire from office buildings to restaurants to factory warehouses. Especially, with the cold weather season gearing up. These types of facilities and structures have not had their heating systems turned on all year long and we all know that the winter months tent to yeld more fire related catastrophes. A fire occurs in a structure at the rate of one every 64 seconds, and a home fire occurs every 89 seconds. This is according to the National Fire Prevention Association (NFPA).

(NFPA) research has found that structure fires accounted for 20% of the fires, but 49% of related deaths, 80% injuries, and 67% of property damage.

A serious fire in a business is catastrophic and costly to the building, the business itself and the customers it serves. Even when the fire is rapidly controlled, there is still likely going to be significant and secondary fire damage. SERVPRO of Effingham, Mattoon, Charleston has trained IICRC Certified technicians and resources to respond to your disaster.

There's never a convenient time for fire or water damage to strike. Every hour spent cleaning up is an hour of lost revenue, productivity and potential customer loss. So when the need arises for professional cleaning or emergency restoration services in addition to reconstruction capabilities, we have the expertise and the knowledge to get your property back in business.

SERVPRO of Effingham, Mattoon, Charleston specializes in the cleanup, restoration and reconstruction of residential and commercial property after a fire, smoke or water damage event.

We have the equipment, expertise, and experience to restore your fire and smoke damage to its preloss condition. Call us at (217) 536-6655.

Check Your Appliances / Water Damage Culprits

9/22/2021 (Permalink)

a picture of various appliances in the home Household Appliances

Unchecked Appliances can cause major water damage

Many household appliances utilize water to operate. Dishwashers, refrigerator ice machines and washing machines just to name a few can wreck havoc if not examined and serviced on a regular basis. Let's discuss refrigerators as an example since this appliance runs continually 24/7, 365 days a year. It can start leaking at the most inconvenient time, resulting in water damage throughout your kitchen. It is important to remain mindful of situations that can cause your refrigerator to leak and catch water damage as soon as it forms.

Most Water Damage Begins Unnoticed behind the appliance.

When you are around your refrigerator, you are probably not looking for leaks. Refrigerator leaks tend to start small and gradually grow to become a bigger problem. You might experience a leak coming from the ice maker, a leaky hose, or the water hookup. 

Generally, any leaks coming from an ice maker are the result of built-up condensation and/or a faulty hookup. This can block the draining system and end up leaking through the inside of your fridge and the seals. In addition, a leaky hose can be the result of having the refrigerator pushed up too close against the wall, bending the hose and causing a break and subsequent leak. When connecting water lines to your refrigerator, make sure not to push it as far back as possible to avoid damaging the hose or line. The water hookup can sometimes spring a leak or may drip, which can go unseen for months and eventually cause  major problems including a very nasty mold situation.

Overtime, water leaks can lead to  very costly repairs. Depending on the type of leak, you can experience rotting floorboards, mold build up, or a flooded basement. A strong indicator of water damage is wood flooring that separates and warps, or tiles that become loose. It is important to repair or replace the floor quickly to prevent mold from growing in the area.

Call SERVPRO

If you suspect a water leak or notice water damage near your household appliances, call SERVPRO of Effingham, Mattoon, Charleston at (217) 536-6655. We will gladly inspect and access the damage and layout a plan of action to remedy the situation.

COVID is on the rise.

9/21/2021 (Permalink)

Certified: SERVPRO Cleaned Window Logo in a business window Certified: SERVPRO Cleaned

With COVID spiking again and all of its variants, the positive numbers are skyrocketing again in South-Central and Southern Illinois causing concern and worry of shutdowns and business interruptions. Many business owners and community leaders throughout our Effingham County and surrounding region are concerned about the impact this trend could have on their business.  As leaders in the cleanup and restoration industry, SERVPRO of Effingham, Mattoon, Charleston is here to help clean and sanitize your buildings with our proprietary Certified: SERVPRO Cleaned services providing a safer environment for both your employees and customers in the Effingham, Mattoon and Charleston Illinois region. To help combat these issues, SERVPRO offers a variety of different cleaning options to best suit your needs.  Along with these options, we will also work with you to schedule a cleaning time that fits into your schedule because we care about your business interruptions.

We take great pride in providing the highest possible level of customer service to our clients, and we will strive to help your business keep the doors open and business flowing during these unprecedented times.  To learn more about Certified: SERVPRO Cleaned Services, or schedule service, please give us a call at 217-536-6655 today!

When You Have a Fire, You Can Count on SERVPRO

9/2/2021 (Permalink)

man scratching his head looking at a silhouette of a house on fire Fire Damage

Experiencing a fire is something that can disrupt your entire life. Not only do you have to deal with damage to your home or business, but there are also the lingering traumatization of the experience. That's why we are hear, to take all the agonizing decisions of putting your home or business back to it's original condition before the event. We build it back while you heal from what you just went through.

We understand just how difficult experiencing a house or business fire can be, which is why we have invested plenty of resources, equipment and training into making sure we are ready to handle any fire damage you experience. We can handle the damage quickly and comprehensively, so you can have a home and business that is restored to its pre-damage condition as quickly as possible.

You Can Trust SERVPRO

We Can Handle All Aspects of the Damage

Most folks in the Effingham region don't understand how damage from fires in one area of a home or business can effect a completely different part of the building far from the point of origin. It's not about being just where the actual flames were, it's where the secondary damage travels to. Smoke and soot can spread through all areas of your home and business, impacting areas that were nowhere near the initial fire and causing smoke related damage to penetrate the structure and the contents. However, with our extensive cleaning techniques and procedures that SERVPRO utilizes, we can purify the air and remove odors from your contents non porous contents, keepsakes, etc.

We Have a Rapid Response 

When a catastrophic fire event strikes, the last thing you want is to wait on a restoration company’s business hours to respond to your needs. That is why we are here 24/7 and always dispatch a team to you as quickly as possible, so we can get the restoration started right away once we arrive.

We are a Full Service Restoration Provider

After a fire, cleaning up the damage is one thing, but restoring your home to its preloss condition is another. We can take care of all aspects of the restoration process including all phases of reconstruction. Whatever is needed we can provide it. One call to us and we handle all the required services to put your home or business back together.

Call us at (217) 536-6655 for all your restoration and reconstruction needs.

Our Rapid Response to Storm Damage is Essential to Restoring Your Property

7/6/2021 (Permalink)

SERVPRO van in with a thunderstorm brewing in the background South-Central Illinois Storms

When it comes to south-central Illinois storms SERVPRO of Effingham, Mattoon, Charleston is “Faster to any size disaster,” and due to the speed we get onsite can provide many benefits for homeowners and business owners with water soaked storm damage. When a roof has been breached from wind and rain, a sewer drain has backed up and overflowed into a finished basement, or water intrusion has entered the home or business from malfunctioning gutters, your home and business need to have that excess water removed as quickly as possible.

Homes and businesses in St. Louis, Bridgeton and Florissant that have excessive water damage from disasters brought on by storms need an industry leader in restoration when water removal services are needed immediately as the first step in restoring your property. Pumping out any water that is visible upon our arrival helps us gain a better visual so we can more easily assess the extent of the overall damage and put together a plan of attack to restore the damage.

Larger amounts of porous materials require more aggressive drying methods than materials that are less porous. Our experience benefits homeowners and businesses in all sorts of disasters by giving us insights into how best to proceed in almost any type of situation imaginable, not only in storm events but overflowing toilets and tubs, exploding water heaters, burst pipes, and flooding from natural sources are only a few of those catastrophes.

Removing water starts the mitigation process. Moisture can find its way into every part of your home or business and creates enormous problems later unless it is captured and removed. Dehumidifiers and air movers can work wonders when used together. Moisture meters provide us with initial readings of wet areas in your home or business that are compared to later readings, showing us our progress in the drying process.

When dry, remaining problems can still exist, such as unusual odors. This is because odors are caused by particles, that although tiny, produce smells when they have been disturbed. We can rectify this problem with odor control methods such as ozoning and the use of deodorants. Other problems that can remain behind include over-stretched carpeting, and we can fix that problem, also.

Because floors are always saturated in a situation where standing water exists, we take great care in ensuring that these surfaces are completely dry. This prevents warping of wooden floors and sub-flooring. Otherwise, walking in your home or business may soon become hazardous for your family and guests.

We can begin water removal efforts so that your home or business is once again as it should be, perfectly dry and back to its preloss condition. Storms and/or water damage can occur at all hours of the day and night, and because of this, we are available 24/7 to take your call.