Recent Water Damage Posts

Wait! Don't Touch That Fan!

5/12/2020 (Permalink)

A home owner reaching for one of our fans Before touching any set equipment, give us a call. We set our equipment with a purpose

Let’s set the scene:

SERVPRO of Effingham Mattoon Charleston has come to your home after a water damage occurred. Contents have been removed and it is time to start the drying process with to get it back to “Like it never even happened.”

The first thing that will happen is if there is an excess amount of water in the carpet, the technicians will extract that water. After extraction, the flooring will still be damp. This is where we will place our air movers or “fans.”

Did you know that we place the air movers in a specific way that speeds the drying process? The placement of our fans creates the ideal airflow that circulates in dry air from the humidifiers, which evaporates the moisture in the flooring. To the untrained eye, it may not seem that way, but we have a purpose for doing the things the way we do. If you have any questions regarding the process, it is best to direct those questions to the trusted SERVPRO of Effingham Mattoon Charleston’s team.

If a piece of our equipment stops working while we are not on site, we will need to know as soon as possible so that we can replace the faulty equipment. In this case, also call the lead on your loss from SERVPRO of Effingham Mattoon Charleston.

What to do Until Help Arrives: Sewer Backup

3/3/2020 (Permalink)

Sewer manhole cover with our logo SERVPRO of Effingham-Mattoon-Charleston has the team of highly trained professionals to clean and restore your sewer backup

A sewer backup is a nasty situation for everyone involved. It not only puts a damper on your day, it can pose health risks, and property damage.

ILLNESS

The most dangerous part of a sewer backup, which is often overlooked, is the dangers it has on your personal health. The sewer water is filled with bacteria, viruses, and other illness causing contaminants. Any contact with the water can put you, your family, and pets at risk of illness or death.

STRUCTURAL DAMAGE

The second most pressing issue with a sewer backup is the moisture left over from the water, causing secondary damage after cleanup. If the walls and floors of the affected area are not dried properly, or replaced, then mold and structural damage can occur causing more issues down the line.

CALL SERVPRO

These are the reasons why it is so important to have a professional team of experts like SERVPRO of Effingham-Mattoon-Charleston clean and restore your home or business after a sewer backup. In the unfortunate situation that you have a sewer backup, follow these tips to keep you and your family safe.

DO:

  • Avoid all contact with sewage and contaminated items
  • Wash your hands thoroughly after contact with contaminated items
  • Stay out of affected areas
  • Treat all bodily fluids as contaminated
  • Call SERVPRO of Effingham-Mattoon-Charleston to properly clean and restore your property

DON’T:

  • Spread contaminated water by walking unnecessarily on damaged or wet areas
  • Turn on the HVAC system if there is a possibility of spreading contaminated air
  • Use household fans to dry the structure because it will spread contaminates
  • Use products of personal hygiene if they have been exposed to contaminated areas, even if not directly touched by water
  • Attempt cleanup without consulting a professional
  • Handle or touch any items that might be contaminated

CALL NOW: 217-536-6655

4 Phases to a Restoration Process

2/5/2020 (Permalink)

A Man using a bucket to minimize water damage from the ceiling A business owner trying to save his business from a water damage. The water leak was caused by a recent storm.

Oh no, you’ve had a water disaster happen at your place of business! You’re probably asking yourself, “who do I need to call, and what do I do now?” You should call SERVPRO of Effingham, Mattoon, Charleston at (217) 536-6655.

Our highly trained team of professionals has the expertise to stabilize the situation and get your business back up and running as soon as possible. During any restoration project that SERVPRO of Effingham, Mattoon, Charleston is called in on, there is a detailed, four-phase process that we follow. This ensures the project is completed in a timely manner and all parties involved are up to date as to how the project is coming along.

The four phases of the process are:

  1. Project initiation
  2. Project plan
  3. Project execution
  4. Project close out

During the first phase of the process, our team arrives on site and walks the property with the owner to properly assess the damage. We consult with the property owner on the best course of action going forward and will also lend a hand with initial services such as board-ups (in the case of fire damage) or setting up a mobile office to make sure your business can maintain operational status during this tough time.

In the second phase, we build an estimate, create a game plan, and acquire the proper permits if required. Then, after approval, we begin the restoration process which bleeds into the third phase.

The third phase is all about working on the job and properly communicating with the customer, the adjuster and the insurance agent throughout the entire restoration process.

Lastly, during phase four, the job has been finished, inspected and we send out billing.

There are many more details that are just too much to go into with one blog post. Follow us on social media for blog updates.

SEAL You Home Before The Rain Pounds Away!

4/17/2019 (Permalink)

When the rain starts your home or business is supposed to keep yourself and your belongings dry. However, some moisture can get in if your home or business has not been maintained or checked for broken seals.

What to do if you are experiencing moisture in your home:

  • Re-caulk windows seals
  • Re-caulk door seals
  • Consider adding overhangs to doors and windows
  • Check for missing shingles on the roof
  • Metal roofs are expensive but last longer than 30 year shingles

Doing or considering adding exterior fixtures to your home or business will keep the moisture out, and it may even add beauty and equity to your property.

At SERVPRO of Effingham Mattoon, Charleston, we take pride in our fast and effective response team, dedicated to getting you back up and running as soon as possible. Call us at (217) 536-6655 if water finds it's way into your home or business.

Expert Help With Water Damage

4/4/2019 (Permalink)

WATER DRIPS

Have you checked under your kitchen or bathroom sink lately? Most people store a variety of cleaners, sponges, and miscellaneous clutter under the sink. It is out of the way, out of sight, but still handy. However, the team at SERVPRO of Effingham, Mattoon, Charleston knows that this can hide potential problems.

Leaks from pipes under the sink are often the source of water damage. The jumble of cleaning solutions, garbage containers, and hair, bath and shower products conceals drops of water and excess amounts of condensation, signs that your under-sink pipes are leaking. 
 
It is a good idea to completely remove everything in the area under your sink every few months. Then carefully inspect the bottom and sides of the cupboard for signs of warping or staining. If you do notice excess moisture, get the pipes checked right away. 
 
Drip by drip, water can cause major damage over time to the floor in your bathroom or kitchen, and the ceiling of the room below. It warps the linoleum and weakens the tile setting and causes ceilings and floors to deteriorate. It ruins your possessions and appliances. The excess water damages everything in its path. 
 
When you notice signs of water leaking, call in the restoration experts at SERVPRO to handle cleanup. We have years of experience returning your bathroom, kitchen or other room to its original condition. In fact, our customers often say it feels  "Like it never even happened.” We are proud of the fact that we focus on restoration, using replacement only when necessary. 
 
The Institute of Inspection Cleaning and Restoration Certification IICRC, which sets industry standards, certifies our SERVPRO team. We receive specialized training in a range of services, including microbial remediation, drying techniques, and water damage restoration. We use state-of-the-art air movers and dehumidifiers, and the most advanced cleaning, sanitizing and deodorizing agents. 

Give us a call today at 217-536-6655 for any water damage you may suffered! 

Life Expectancy Of Plumbing

4/4/2019 (Permalink)

Did you know many common plumbing components have a life span? Many of them have an expectancy much shorter than we might think. Here is a few that we see quite often. The fix is relatively inexpensive; but neglecting it can cause thousands of dollars in mitigation and drying costs.

Water heaters have an expected life span of about 10-12 years. Most of the time these fail because the rubber and metal components in side the tank are in constant contact with water which will naturally break them down over time.

Sump pumps are a vital tool for anyone with a basement or crawl space that takes on ground water after rain storms. Most of these pumps have a life span of about 7 years.

The average sink faucet has a life span of less than 15 years. Because of the flex hose design of the sprayer component, these may fail sooner. Most flex hoses fail after just 10 years. Also, included in the flex hose category are flexible supply lines for sinks, toilets, and washing machines. It is advisable to have these flex hoses replaced every 5 to 10 years. A $10 replacement hose may save you thousands down the road.

One of these plumbing components beat you to the punch? Don’t worry! We can get you back to normal again “Like it never even happened.”

Procrastination on Cleaning Up the Damage is Bad!

2/7/2019 (Permalink)

Don't Wait To Make The Call!

There are numerous reasons why experts recommend that you begin cleaning up and stabilizing a water damage within 24 hours. The first is simply about your safety. Waterlogged homes are the perfect breeding ground for bacteria, mold and pathogens. Twenty four hours after a flood or water damage, toxic mold can begin to grow that puts your health and the health of your family members at risk. The odds of bad bacterial growth surge again after the 48 hour mark. It's important that you call the cleanup specialists at SERVPRO of Effingham, Mattoon, Charleston immediately to put a halt to any secondary damages caused by a water damage.

Call SERVPRO of Effingham, Mattoon, Charleston at (217) 536-6655. We don't procrastinate when it comes to your property damage!

Timely Mitigation Lessons the Damage

2/7/2019 (Permalink)

The less time the water has to penetrate deeply into materials, the less damage it will cause and the more effective the cleaning process will be. Not only does this mean that SERVPRO may be able to salvage more of your possessions that you’ll find hard to replace, it means you’ll have reduced replacement costs.

Those items that have porous surfaces are more likely to be effected by flood water right away. Drywall, ceiling tiles, and flooring are all usually porous and may all be saved if you get a clean-up crew in right away. The sooner we can examine these items the more likely we’ll be able to salvage them. On the other hand, items with hard, nonporous surfaces are more likely to survive a 24 to 48 hour wait. These surfaces will generally be our second priority as we clean your home.

If your home has suffered a flood, whether large or small, it’s critical to call the cleanup team at SERVPRO, so they can arrive quickly to survey the damage and develop a protocol to address it in a timely manner. This will minimize the health risks of flooding and save you money on cleaning and replacing damaged items.

South Central Illinois Flooded Basements Need a Rapid Response

3/8/2018 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your South Central Illinois basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today at (217) 536-6655

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Effingham-Mattoon-Charleston and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use S500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help (217) 536-6655

Faster "IS" Better When Dealing With Water Damage

2/21/2018 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Effingham-Mattoon-Charleston provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Effingham-Mattoon-Charleston arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service?

Call Us 24/7 – (217) 536-6655

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Effingham-Mattoon-Charleston

SERVPRO of Effingham-Mattoon-Charleston specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.